Sunnova, a leading energy-as-a-service provider with a 25-year service guarantee, offers a customer-centered approach to solar panel installation. With a variety of financing options available, including leases, loans, and power purchase agreements, Sunnova aims to simplify the process of going solar.
According to Kelsey Hultberg, Sunnova’s executive vice president for corporate communications and sustainability, the company ensures that customers’ power flows for 25 years. Sunnova has partnered with the US Department of Energy to provide solar loans to communities that may not have access to traditional financing options.
While Sunnova has received some customer service concerns from the Better Business Bureau, the company has a track record of addressing issues promptly and effectively. Customers can rest assured that Sunnova will service and maintain their systems for the duration of the 25-year guarantee.
Sunnova offers a wide range of equipment options, including panels, inverters, batteries, and EV chargers, all installed by a network of vetted installers. The company’s adaptive home concept integrates various technologies to provide a seamless solar experience for customers.
In addition to offering system monitoring through a web portal and app, Sunnova is also exploring innovative features such as tracking grid energy sources and deployment to avoid blackouts. The company has recently partnered with The Home Depot to expand its services nationwide and offers virtual power plant networks in several states.
While Sunnova does not disclose pricing information upfront, the average cost of solar panels before incentives is around $18,073 for a 5-kilowatt system. The company offers various financing options, including power purchase agreements and zero-money-down options.
Sunnova operates in all US states and territories, working with local dealers to facilitate the installation process. Customers interested in solar panels can contact Sunnova directly or visit their website to get connected with an approved dealer.
Overall, Sunnova provides a comprehensive solution for customers interested in solar energy, with a focus on long-term service and support. Whether you’re looking to reduce your carbon footprint, cut energy costs, or simply go solar, Sunnova offers a customer-centered approach to achieving your renewable energy goals.