ADT Home Security received a score of 6.0 out of 10. Some cons include being too expensive, having a painful installation process, and poor passcode security measures. The app design is also clunky.
In 2024, ADT has made some updates to stay competitive in the market. They have integrated with Google Nest home automation devices and introduced a new app that allows customers to control all their devices and settings in one place. Despite these updates, ADT’s high prices still make it one of the less appealing professional home security systems available.
The installation process for ADT was noted as particularly long and intrusive, with some issues surrounding passcode security. However, the customer service responsiveness was impressive. Once installed, ADT’s system effectively monitors your home with various sensors for added security.